MMS may be downloaded by clicking the icon in the lower right corner of the file.Īlternatively, you may click on the text beneath the MMS, where you’ll find the MMS stored within Files and Notes & Attachments. Incoming MMS will appear in real-time within Conversation View. Canada CASL Text Message Opt-In/Opt-Out.Learn more about opt-in in the following resources: If you are just beginning to use Mogli for Salesforce and are collecting text message opt-in, you may choose to use Mogli’s form functionality to ask recipients about communication preferences, including what kind of device they use.In line with the MMS, include copy that lets the recipient know the file may be accessed on a computer if received on an Android.Export the file to another format as a failsafe.PDF and CSV files may not display properly on Android devices. However, MMS sent internationally will be converted to SMS with a URL link to the media. International MMS outside of the US and Canada is not yet supported. MMS is currently supported when sent within the US and Canada. Either switch to a different Mogli number or, if you only have a toll-free number configured, reach out to Mogli’s Client Success team to get a regular long-code. Inbound and Outbound MMS is not supported when sent via a toll-free number. Click “Upload Files,” select a file, and click “Done” when the file has finished loading.WhatsApp Gateways support singular attachments of up to 16MB.įind the full list of supported files at the bottom of this article. You may send up to 5MB of mixed MMS ( like jpeg, gif, png, pdf, mp4) over non-WhatsApp Gateways from Conversation View. How to attach MMS to your Mogli Message(s) in Salesforce " How to add value to professional conversations" provides ample MMS use-case examples for a variety of industry applications. The information below serves as your technical user guide to Mogli’s current MMS capabilities, and if you’re curious about how to leverage this kind of mobile messaging in your industry, read more here. This article shows you how to attach a multimedia message to your Mogli communications, and the parameters around your send over MMS and WhatsApp. Mogli’s MMS capabilities in Salesforce provide an entirely new frontier of possibilities to add value to your professional communications.
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